Terms of Service

01Agreement to these Terms

PRIMENATIONS is operated by Prime Nations Limited ("Prime Nations Limited", "we", "us").

By creating an account on primenations.net, installing the PRIME app, or otherwise using PRIME (the 'Service'), you agree to these Terms of Service and to our Privacy Policy - a legal agreement between you and Prime Nations Limited. If you do not agree, do not use the Service.

02Who Can Use PRIME

The Service is open to individuals aged 18 or older who are legally able to enter into a binding agreement. If you use PRIME on behalf of an organisation, you confirm that you have the authority to bind it.

Access may be restricted in some regions - you are responsible for knowing the rules that apply where you live.

03Your Account

You are responsible for keeping your login details secure and for all activity that happens under your account. Information you provide must be accurate and kept current. Tell us promptly at support@primenations.net if you suspect unauthorised access.

• Do not share your login or let other people use your account.
• Do not create accounts to evade a suspension.
• You may close your account at any time by contacting support.

04Acceptable Use

PRIME is built for real people and honest trade. You must not:

• use the Service for fraud, scams or any unlawful purpose;
• harass, threaten, defame or impersonate other people;
• post content you do not have the right to share;
• probe, bypass or interfere with the Service's security, or reverse-engineer it;
• scrape, harvest or data-mine the Service without our written permission;
• send spam or unsolicited bulk messages.

05Wallet, Marketplace and Payments

PRIME includes a wallet, a marketplace and related payment features. Rates, fees and limits are shown to you before you confirm a transaction.

• Subject to applicable law, completed transactions are final.
• The history shown inside the Service is the record of your activity.
• Always check the recipient, amount and fee before approving a payment.

If something looks wrong, contact support@primenations.net with the details and we will investigate.

06The Ratio Programme

The Ratio programme is optional. Participation carries risk, and any return described for a session applies to that session only - returns are not guaranteed. You may lose part or all of what you commit, so participate only with what you can afford to lose.

07Content You Create

You keep ownership of the content you create. So that the Service can operate, you grant PRIME a worldwide, non-exclusive licence to host, store, format, display and distribute that content as needed to run the Service and show it to the people you choose. What others see follows your privacy settings.

This licence ends when you delete the content, except for copies we must keep to meet legal obligations or to protect the Service and its users.

08Virtual Items

Virtual items such as stickers and gifts are licensed to you for use inside the Service - they are not sold, and they have no cash value unless the Service expressly states otherwise. Except where the law requires otherwise, delivered purchases of virtual items are final.

09PRIME's Intellectual Property

PRIME, the PRIME name, the dove emblem and the software behind the Service belong to us or our licensors. Apart from the limited right to use the Service as offered, nothing in these Terms transfers that intellectual property to you.

10Third-Party Services

The Service may link to third-party sites, apps or payment providers. They are not under our control, and we are not responsible for their content, policies or practices.

11Suspension and Termination

You may stop using the Service and close your account at any time by contacting support.

We may suspend or terminate access when you breach these Terms, when we are required to by law, or when we reasonably need to protect users, the Service or our partners. Where it is reasonable to do so, we will give you notice first. Once terminated, your right to use the Service ends; terms that by their nature should continue - for example, disclaimers and liability limits - survive.

12Disclaimers and Liability

The Service is provided 'as is' and 'as available'.

To the extent the law allows, we disclaim implied warranties of merchantability, fitness for a particular purpose and non-infringement, and we are not liable for indirect, incidental or consequential losses. Our total liability for claims arising from the Service will not exceed the fees you paid us in the 12 months before the claim. Nothing here limits liability that cannot be limited under applicable law.

13Changes to the Service or these Terms

We may improve the Service and update these Terms. The latest version always lives on this page with a new effective date, and material changes will be announced inside the Service where reasonable. Using the Service after an update takes effect means you accept the new Terms.

14Governing Law

These Terms are governed by the laws of England and Wales, and disputes may be brought in the courts of England and Wales.

If you use PRIME as a consumer, the mandatory consumer-protection law of the country where you live also protects you - and where that law requires, you may bring your claim in the courts of that country.

If mandatory local law prevents a dispute from being heard by the courts of England and Wales, or prevents them from applying English law, that dispute is governed by the laws of the country where you live.

15Other Legal Terms

If any part of these Terms is found unenforceable, the rest stays in full force.

Our failure to enforce a provision is not a waiver of it.

You may not transfer your rights or obligations under these Terms. We may transfer ours freely, including in a merger, acquisition or sale of assets.

16Contact

Questions about these Terms? Email support@primenations.net - we answer every message.