Privacy Policy

01What This Policy Covers

This Privacy Policy is issued by Prime Nations Limited ("Prime Nations Limited", "we", "us"), the operator of PRIMENATIONS (primenations.net), who is responsible for your data when you use the Service.

This Privacy Policy explains what information PRIME ('we') collects when you use primenations.net and the PRIME app (the 'Service'), how we use and share it, and the choices you have.

02Information We Collect

We collect only what the Service needs to run:

• Account details - your name, username, email address, phone number and anything else you choose to enter in your profile.
• Your content - messages, posts, comments and listings you create, stored so the Service can deliver them to the people you send them to.
• Wallet and transaction records - top-ups, transfers, purchases and payments, including amounts, times and the other party.
• Device and log data - IP address, device and browser type, app version, features used and timestamps.
• Cookies and local storage - your session and your preferences, such as notification choices, kept on your device.
• Support conversations - whatever you send us when you ask for help.

03How We Use Information

• Run the Service - create your account, show your feed, deliver messages and process transactions.
• Personalise it - remember your notification choices and saved preferences.
• Keep it safe - fraud prevention, abuse detection and security monitoring.
• Communicate - verification codes, service notices and replies to your support requests.
• Meet legal obligations - record-keeping and responding to lawful requests.

04Legal Bases

Where data-protection law applies, we rely on: performance of the contract (providing the Service you signed up for); legitimate interests (security and improvement of the Service); consent (for example, optional communications); and legal obligation (records we must keep).

05When We Share Information

We share data only where it is needed to run the Service:

• Service providers - hosting, email delivery, payments and support tools, bound to handle data only on our instructions.
• Legal requests - when the law requires it, or to protect people, prevent fraud and defend our rights.
• Business transfers - if PRIME is ever merged or acquired, under terms that keep this policy applying.

We do not sell your personal information.

06How Long We Keep It

We keep account information while your account is active. Transaction records are kept for as long as they are needed to show history and meet legal and accounting duties. When data is no longer needed, we delete it or strip it of identifiers.

07Security

We use technical and organisational measures suited to the data we hold, and access is limited to what the job requires. No system is perfectly secure - keep your credentials confidential and contact us at once if you suspect misuse.

08Your Rights

Depending on where you live, you may ask to access, correct or delete your personal data, receive a copy of it, or object to or restrict certain processing. Email support@primenations.net from the address on your account and we will respond within the time the law allows.

09Children

PRIME is not directed at anyone under 18, and we do not knowingly collect their data. If you believe a minor has given us data, tell us and we will remove it.

10Cookies and Local Storage

We use cookies and local storage to keep you signed in and to remember preferences such as notification settings. You can clear them in your browser at any time - you will be signed out and saved choices will reset.

11International Transfers

We and our providers may process information in countries other than yours. Where the law requires it, appropriate safeguards are used for those transfers.

12Changes to this Policy

We may update this policy from time to time. The current version always lives on this page with a new effective date, and material changes will be announced inside the Service where reasonable.

13Contact

Questions about privacy, or a request about your data? Email support@primenations.net - we answer every message.